OUR DELIVERY PROMISE
We promise delivery within advertised time frames.

We have every intention to continue our mission to bring Curaderm-BEC5 closer and closer to the people and the plan is to stock product within your country or ultimately at your local Doctor, Dermatologist or Naturopath office.
Our goal today is to ensure we get the bottle of Curaderm-BEC5 to you in the next few days and once you have the bottle we will provide you with quality service, relevant information and monitoring all the way through your treatment.

We look forward to hearing that your bottle has arrived and that you have commenced treatment.

Our standard delivery option is handled by air mail with signed for delivery. Shipments are sent out from Vanuatu (South Pacific) .

http://www.vanuatupost.vu

Each parcel is monitored for successful delivery.

Post is flown through Australia or Fiji or New Zealand and then transferred to USA and other continent air carriers.

Delivery times from the Curaderm Global dispatch point is between 7 – 14 days depending on your specific location. The package will arrive through your regular home postal service.

Please let Customer Service know if you do not receive your parcel within 15 days. A trace can be requested by our team at head office.

The 4-5 Day Delivery Option uses EMS Courier
http://www.ems.coop/site/Main.php

Express Mail Service - EMS takes priority over other postal services for express service for documents and merchandise. EMS is an express delivery service which connects more than 190 countries and territories worldwide, making it the Largest delivery network worldwide.

EMS offers the following main characteristics:

• Priority handling from acceptance to delivery in the destination country or territory.
• End-to-end tracking.
• Signature on delivery.
• Delivery of items at addressee's premises or local post office.

When using the Express service, within your email confirmation you will were provided a EMS Tracking number.

For USA Deliveries, orders can be tracked on this link:
http://www.usps.com/shipping/trackandconfirm.aspx

For Australian Deliveries, please see:
http://ice.auspost.com.au

For Other countries – please contact us for the tracking link.